Suitable human resources management in the social security: a key factor in the fight against fraud

Abstract

In recent years, there have been various initiatives to tackle the fight against fraud, but all of them have overlooked a fundamental problem: the need to underpin the civil service workforce in charge of such a mission. This paper specifically highlights the loss of personnel in management entities and common services of the social security. It also underlines the need to finally address the creation of the State Agency for Social Security Administration and proposes a more efficient restructuring of human resources to retain the human talent of the organisation.